OSS Provisioning Automation Architect

Company: Genesis10
Location: Jonesboro
Posted on: March 8, 2025

Job Description:

Genesis10 is currently seeking a OSS Provisioning Automation Architect with our client located in the following areas:

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.

Jonesboro, AR, OR Rogers, AR, OR Little Rock, AR, OR Millington, TN.

This is a direct hire, hybrid W2 position offering a salary between $100k - $130k annually based on experience.

Job Description:

The OSS Automation Architect is responsible for automation strategies for the clients OSS environment. This role will be responsible for collaborating with cross-functional teams to enhance system performance, reduce operational costs, and improve service delivery through effective provisioning, service activation, and automation practices for all residential and business customers.

Responsibilities: Architectural Design: Develops and manages architecture for OSS provisioning and automation, ensuring scalability, reliability, and security;
Automation Strategy: Defines and executes an automation strategy for OSS processes, including service provisioning and automation monitoring;
Integration: Works with vendors and internal groups to ensure 100% flow through provisioning/activations on current and future platforms for residential and business customers: Innovative Systems(Elations SDP), Incognito BCC, Nokia AMS/AltiPlano, and Metaswitch;
Time Management Study: Measures and provides KPI's for automation process within activations, turnup and support;
Tool Selection: Evaluates and select appropriate automation tools and technologies based on project requirements and industry best practices;
Documentation: Maintains comprehensive documentation of automation processes, configurations, and workflows for reference and training purposes;
Performance Monitoring: Implements monitoring solutions to assess the effectiveness of automation and make necessary adjustments and provide quarterly reports;
Continuous Improvement: Stays updated on industry trends and technologies to continuously improve OSS automation practices;
Collaboration: Meets with operational groups, engineering, and vendors for roadmaps and improvements on existing processes;
Escalation: Provides support and final escalation for operational and engineering groups;
Budget Planning: Establishes budgets and project plans for existing and new tools required;
Works with change management and operational groups for updates to processes;
Partners with external vendors on solution architecture and procurement;
Works independently with little supervision on day-to-day tasks, receiving general instructions on new assignments;
Travels to project areas, business related events, and other client locations as required;
Performs other duties as required.

Requirements: BA or BS in information Computer Programming, or related area or a minimum of 5 years in the service provider industry, with related certifications
In depth knowledge of management, provisioning methods, such as SOAP, REST APIs, Java, .Net, XML, NETCONF, YANG, and other open APIs;
In depth knowledge of SNMP, TR-369, TR-069, and TR-143;
Knowledge of Service Providers offerings, such as XGS PON, DOCSIS, DSL, Video, Voice, and Ethernet Services;
Knowledge of CRM systems and tools such as Salesforce;
Excellent verbal and written communication skills to both technical and non-technical stakeholders;
Ability to create scripts and automation workflows using languages such as Python, and Bash;
Demonstrated ability to create and manage project plans;
Clear understanding of best practices of automation with security controls;
Adept at strategic thinking, time management, and problem-solving;
Ability to travel for business requirements; must possess a valid Driver's License with a satisfactory driving record.

Preferred Certifications: Red Hat Certified Specialist in API Management
IBM Rest Certification

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

--- Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
--- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
--- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
--- Behavioral Health Platform
--- Medical, Dental, Vision
--- Health Savings Account
--- Voluntary Hospital Indemnity (Critical Illness & Accident)
--- Voluntary Term Life Insurance
--- 401K
--- Sick Pay (for applicable states/municipalities)
--- Commuter Benefits (Dallas, NYC, SF)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Keywords: Genesis10, Jonesboro , OSS Provisioning Automation Architect, Professions , Jonesboro, Arkansas